ADT® Authorized Dealer Serving Green Bay & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service modernizes the custom of providing a neighbor a key to your home. It removes the requirement for physical keys or keypad codes and lets you control who has access to your Green Bay home and for what timeframe. Discover more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to retrieve your mail, walk your dog, or tend to your plants when you leave home. Before, you would simply supply them with a key to your house. You now have a better option. Thanks to ADT's Trusted Neighbor Feature, you’ll never have to fret over misplaced keys or doors left open. 

All you need is an ADT security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You grant access to a trusted individual, like a relative or neighbor, via the ADT+ app.
  2. Following that, you set permissions. You can provide neighbors with timed access, permitting them to enter and depart during a designated timeframe, or event-based entry. To illustrate, if a delivery arrives, the system can unlock the door to let them move it in once it validates them.
  3. When you’ve set up access, your Google Nest Doorbell camera with familiar face functionality recognizes your neighbor when they proceed toward the door.
  4. Your ADT system will disarm and deactivate the lock when the individual is confirmed as a permitted guest.
  5. You receive real-time notifications as your family member, friend, or neighbor enters and exits. The app also offers a detailed log. 
  6. Once the trusted neighbor leaves, your smart door lock automatically secures to safeguard your home.

You are able to provide access for anyone you wish, such as a dog walker, a repair person, or a partner who arrives when you’re out. This tool is also helpful during urgent events, particularly when you’re not around. For example, if a water sensor goes off, your system can grant event-driven access so an individual can enter and turn off the water. Setting permissions is easy with the helpful app. 

Improve Your Green Bay Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Green Bay home more adaptable and secure. This tool isn’t only for neighbors and relatives, as you’ll benefit from the face recognition and auto-unlock capability when you have your hands full of little ones or groceries. After you're inside, the door automatically secures behind you.

Design Your ADT Home Security System In Green Bay With The Latest Tools

Experience features like ADT Trusted Neighbor and smart surveillance with a modern home security system in Green Bay from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to deliver the latest innovations from the top name in home security. Dial (920) 309-5629 today to design your package. Our skilled team can answer any questions about Google Nest cameras, the ADT+ app, and how to make it all work seamlessly.